Keeping your money safe
Your security is our priority. A few simple habits go a long way toward protecting your account, your identity and your money.
BankVic will never call, text or email you asking for your card number, account number, password, or verification code. If someone asks, it's a scam — don't share anything. To report a scam, call us on 13 63 73.
Security checklist
Never share your one-time verification code. We will never ask you for it by phone, text, email or remote access.
- Keep your password strong, unique and private — never use it on other sites.
- Keep email two-factor authentication enabled in your security settings.
- Type the bank's web address yourself instead of clicking links in messages.
- Be wary of urgent calls or messages asking you to move or "protect" money.
- Check your account and statements regularly for anything unusual.
- Always log out, especially on shared or public devices.
Suspicious activity or a scam attempt? Call us immediately on 13 63 73.